Also was assessed how improved the number of machines of auto-prestamo or the distributed public information counters in the dependencies. Libraries visited in Bilbao obtained the highest rating, an excellent accessibility, which places them among the best in the report on this matter, near Barcelona (the average Studio set is a good). And it is that access doors and interior of all the centers studied were wide enough to allow a person in a wheelchair is shifts smoothly and the toilets were adapted. Security, information and cleaning also obtained good ratings (three, a very well). The first paragraph explains the good note because all the centres visited are fitted with safety systems such as emergency exits, fire extinguishers and emergency lighting. In addition, its spaces and loan materials were sorted, clean and well preserved.
CONSUMER EROSKI technicians conducted a test in information, practical search for a book in the ordenadores-catalogo of libraries (the origin of species, Charles Darwin, for the University libraries and the Perfume, Patrick Suskind, for the rest is chosen). Found the simplicity of handling the system implanted in all cases analysed in Bilbao, as well as the good care of the employees who provided all the necessary information for the location of the book. Some deficiencies were found, however, in signaling: Although all visited libraries had posters in view of the user indicating the Center hours and how to find the different rooms of the library, no panels indicative of the existence of the book’s claims, and nowhere suggestion box were observed in two studied spaces. The best and worst from libraries in Bilbao the best: accessibility, cleaning, information to help the user and the security measures against possible emergencies. The worst: insufficient number of distributed auto-prestamo machines and public information desks.